Everyone is busy and a customised and personalised service is what everyone wants; that we understand. So instead of having to hunt around for a provider, we have already done it all for you.
For nearly a decade, we have been empowering all of our customers to save on utility expenses by bringing them into the innovative and convenient world of embedded networks.
- Gas cooktops
Our personalised, connected and knowledgeable Australian customer service team has saved many singles, couples and families time, money and headaches!
With OC Energy, what you see is what you get, and to us, you are not just a number, but rather an individual whose circumstances differ significantly from the customer before.
Innovation, integrity and energy were the values that laid the foundations of OC Energy.
The three founding partners were in the early stages of their partnership when they acknowledged the benefits of embedded networks in residential buildings. However, it was evident that the market offered few embedded network solutions that could provide the levels of quality and customer satisfaction they themselves expected. They all agreed that there must be a better way.
This was how OC Energy was born.
Despite significant exponential growth since our inception in 2009, our core goal of providing quality service to our tenants remains. This is driven by building better relationships, connectivity, innovation and convenience directly to our customers.
We understand that transparent communication is imperative to building better relationships, and that is why our Australian customer service team are the heart and soul of our business.
A brilliant product offering needs an empathetic and experienced customer service; so that is why we have invested so much into our Australian help gurus; no lag, no scripts, just OC Energy people wanting to help others.
It’s simple, we care.
We offer packaged services that not only make it easier for you but will save you both time and money.
- Upfront savings*
- Local, building specific customer service
- Australian owned and run
OC Energy is one of Australia’s leading embedded network providers. But what is an embedded network, and what are the benefits?
Before your apartment was ‘built’, it was established that we would provide all the energy for your entire building.What this essentially means is that instead of negotiating an energy rate for your apartment alone, OC Energy can bulk-buy energy using the total collective usage of your building, relaying an array of upfront cost savings to residents.
Don’t worry; this isn’t like splitting a bill at a restaurant; we install sub-meters that record your actual usage, meaning you’re not paying any more than what you actually use.
So what are the other benefits?
- Upfront cost savings on electricity rates*
- No lock-in contracts
- No connection, credit card or late payment fees
- We keep the lights on for you when moving into new developments*
- Your meter is read, not estimated*
- Australian-based customer service team that is familiar with your particular apartment building
*Cost saving are upfront compared to standing charges of major retailers. *We supply electricity for up to a month from the first settlement date. *Unforeseen events may impair us from preforming actual reads.