Origin Energy purchased OC Energy in 2019

Now all of your electricity and hot water services are available on the Origin Energy FAQ Page.

Need to open or close an account for HVAC (air conditioning)? Call 1800 684 993 (Mon-Fri 8am - 5pm).

Need to make a payment on your last OC Energy bill? See below.

Pay Your Bill

OC Energy offers a range of payment options, including:

Credit Card

Use your credit card (Visa or MasterCard only) to pay your OC Energy bill either online or over the phone. Click here to access the online credit card payment form. Otherwise you can call 1800 684 993 to speak to one of our customer service operators. Please have your account number handy if you’re planning to pay by phone.


Use your bank or financial institution’s BPAY function to pay your OC Energy bill. The BPAY biller code and reference number details are found at the bottom of your bill. Payments can be made from cheque, savings, debit and transaction accounts. And remember, if you have more than one address that receives an OC Energy bill please ensure you have the correct biller code and reference number for each one. See www.bpay.com.au for more information.

In Person

Pay your bill in person by visiting any post office in Australia along with a copy of your OC Energy invoice.

Direct Deposit

Transfer funds directly to the account specified on your bill to ensure you never miss a payment. To set up your direct debit payment or to update your payment details fill out the Direct Debit Application form and email it to billing@ocenergy.com.au. Alternatively, you can mail it back to us by sending it to:

OC Energy Pty Ltd

PO. Box 7285, Melbourne, VIC 3004.

Full terms and conditions are also available on the form. If you do not use another method to make your payment by the due date, any remaining balance can be deducted automatically from your chosen account. Please allow a minimum of 3 business days to ensure you don’t end up paying twice.


Mail your cheque or money order (payable to OC Energy Pty Ltd) together with the payment slip from your bill to:

OC Energy Pty Ltd

PO. Box 7285, Melbourne, VIC 3004.

If you would like to discuss any of the above payment options in more detail please call the Origin Energy contact Centre on 1800 684 993.